Terms of Service

Legal Information & Notices

1. Use of Service

You may use the Service only in accordance with these Terms and all applicable laws. You are responsible for all activity that occurs under your account.

2. User Responsibilities

You agree not to:

  • Use the Service for any illegal or unauthorized purpose.
  • Submit false or misleading information.
  • Upload or transmit content that is offensive, harmful, or violates third-party rights.
  • Attempt to reverse engineer or disrupt the Service.

3. Data and Privacy

By using our Service, you consent to our collection and use of personal information (e.g., name, phone number, GPS location, photos) as described in our Privacy Policy.

4. SMS Communications

By entering a phone number into the Service, you agree to receive SMS messages for visit scheduling, check-ins, and operational purposes. You may opt out by replying STOP at any time.

5. Disclaimers

  • We are not responsible for the accuracy or legitimacy of GPS data, photo submissions, or check-in timestamps provided by users.
  • We do not verify or endorse the actions of technicians or vendors using the Service.
  • Service availability and SMS delivery are not guaranteed.

6. Limitation of Liability

To the maximum extent permitted by law, Vendor Onsite LLC shall not be liable for:

  • Any indirect, incidental, or consequential damages;
  • Loss of data, revenue, or reputation;
  • Any claims arising from user content or third-party integrations.

7. Indemnification

You agree to indemnify and hold harmless Vendor Onsite LLC from any claims, damages, or legal fees arising from your use of the Service or violation of these Terms.

8. Termination

We reserve the right to suspend or terminate access to the Service at our discretion, without notice, if you violate these Terms.

9. Governing Law

These Terms shall be governed by the laws of the State of Ohio, without regard to conflict of law principles.

10. Contact

If you have any questions about these Terms, please contact us at support@vendoronsite.com.

Last updated: July 20, 2025

By using Vendor Onsite, you acknowledge that you have read, understood, and agree to these Terms of Service.